Terms & Conditions

Last updated: March 21, 2026

Please read these terms carefully. By using this website you agree to be bound by these terms.

Right To Refuse Service

The seller reserves the right to cancel orders, refuse service, block users, or deny transactions if fraud, abuse, suspicious activity, or policy violations are detected. We may take these steps at our sole discretion to protect the platform and other customers.

Product Information Disclaimer

Product images, colours, sizes, and designs may vary slightly from what is displayed on the website due to screen settings, handcrafted production, material availability, or customization processes. We strive to represent products accurately but cannot guarantee exact match to every display or device.

Order Acceptance

All orders placed on the website are subject to review and acceptance by the seller. Orders may be cancelled if suspicious activity is detected, product availability issues arise, or operational errors occur. You will be notified if your order is not accepted and any payment will be refunded as per our Order, Shipping, Cancellation & Refund Policy.

Pricing Errors

If pricing or product information errors occur, the seller reserves the right to cancel the order even after payment confirmation. In such cases, a full refund will be processed. We apologise for any inconvenience caused by such errors.

Prices and GST

All prices on the website are inclusive of GST. The invoice will show the GST breakup (CGST + SGST or IGST) depending on the place of supply as per Indian GST rules.

Website Usage Rules

You may not misuse the website, attempt fraud, interfere with platform operations, or exploit technical vulnerabilities. Violations may result in account suspension or blocking. You must use the service only for lawful purposes and in accordance with these terms.

Limitation of Liability

To the extent permitted by law, the seller is not responsible for indirect losses caused by courier delays, logistics disruptions, payment gateway issues, technical outages, or third-party service failures. Our total liability in connection with any order or use of the service shall not exceed the amount you paid for the relevant product or service.

Intellectual Property

All website content including product images, product designs, text, graphics, logos, and media are the intellectual property of the company and may not be copied, reproduced, or redistributed without written permission. You may not use such content for commercial purposes without our prior written consent.

Governing Law

These terms are governed by the laws of India. Any dispute shall be subject to the applicable Indian jurisdiction. For e-commerce in India, the Consumer Protection Act 2019 and related rules may apply to your rights as a consumer.

Contact

For any questions about these terms, please contact us at support@tirugifts.in.