Privacy Policy

Last updated: March 21, 2026

We are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our website.

Information Collected

The website may collect your name, phone number, email address, shipping and billing addresses, order information, and communication records. We collect this when you register, place an order, or contact us. We may also collect technical data such as your IP address and browser type when you use the site.

Payment Processing

Payments are securely processed through Razorpay. The website does not store full card details; sensitive payment data is handled by the payment gateway. We receive only the information necessary to confirm payment and fulfil your order.

Data Stored

The system stores limited payment and order-related data such as transaction reference or token, payment status, and order processing logs. We do not retain full card numbers or CVV. Operational logs, packaging media, and verification data are retained only for a limited period (e.g. up to 7–15 days after confirmed delivery) as described in our Order, Shipping, Cancellation & Refund Policy.

Data Sharing

Customer data may be shared with courier partners, payment gateways, and service providers only for the purpose of fulfilling orders and operating the website. We do not sell your personal information to third parties.

Cookies and Analytics

The website may use cookies and analytics tools to improve functionality, user experience, and performance. Cookies are small text files stored on your device when you visit our site. We may use strictly necessary cookies (e.g. to keep you logged in or remember your cart), preference cookies (e.g. language or region), and analytics cookies to understand how visitors use our site. You can control or delete cookies through your browser settings; disabling certain cookies may affect how the site works. Some content may be provided by third parties who may set their own cookies; we do not control third-party cookies.

Data Protection

We use reasonable administrative and technical measures to protect customer data from unauthorised access or loss. However, no internet-based system can guarantee absolute security.

Legal Compliance

Customer data may be disclosed if required under Indian law, by legal authorities, or during fraud investigation or regulatory compliance. We aim to comply with applicable Indian data protection and IT Act requirements.

Your Rights and Contact

You may have the right to access, correct, or delete your personal data, or to object to or restrict certain processing. To exercise these rights or ask questions about your data, please contact us at support@tirugifts.in.